Creativity Matters

A Global Aggregation of Leading Edge Articles on Management Innovation, Creative Leadership, Creativity and Innovation...


This is the official blog of the Creative Leadership Forum written and edited by Ralph Kerle, Chairman, the Creative Leadership Forum. The views expressed are his own and do not represent the views of the International or National Advisory Board members. _________________________________________________________________________________________________

Tuesday
16Mar2010

Innovative Thinking in Strategy and Strategic Planning - Harvard Business Review

In 1966, Time magazine published a cover article posing the question, "Is God Dead?" Asked about the possibility, former President Eisenhower reportedly responded, "That's funny. I was just talking with Him this morning." Some of us are beginning to feel the same way about trendy assertions that strategy is dead. You may have read one such proclamation in the Jan. 25 Wall Street Journal. "Strategy, as we knew it, is dead," argued Walt Shill, who leads Accenture's North American consulting practice. An article titled "Strategic Plans Lose Favor" goes on to quote him saying, "Corporate clients decided that increased flexibility and accelerated decision making are much more important than simply predicting the future." If you believe strategy consists of predicting the future, or making plans, please feel free to take a chair next to Mr. Shill in the front row of mourners. On your seat you'll find a copy of Henry Mintzberg's 1994 book, The Rise and Fall of Strategic Planning, which should completely disabuse you of any residual hope you may have held out for the corporate planning process.

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Monday
15Mar2010

10 steps to customer journey mapping - Mapping out customer experience excellence

A product or service is merely a means to an end. The real deeper value lies in the story attached. I don’t want to own a coffee maker - I need to wake up early with a little help from a cup of coffee. I don’t want to use a train - I want to get home to my wife and children. I don’t want to go to a store and buy a stereo set - I just want to listen to my favourite rock music when I’m home, it makes me unwind after work. Unfortunately, most organisations are not capable of listening to stories. And this is why the gap between "inside and outside" has grown too wide. To stay competitive and survive the changes organisations are presently facing, they need to reassess the way they are structured, function and build relationships with customers. Closing the "reality gap" between organisations and people (employees and customers alike) should be the number one priority. And for this we need a new set of skills, methods and tools.

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Monday
15Mar2010

Break Group Think, Outsiders Can Help You to See Things - Paul Sloane

How can you break out of the group-think that affects most large organizations? How can you escape from the corporate frameworks that shape discussions and ideas? Philips is moving from a high-volume electronics manufacturere to a design-led, lifestyle technology company. It needs help to get there so it set up a 'simplicity board'. Philips reckoned it needed a fresh perspective from creative types with no ties to the company. So it formed the simplicity board, a group of external specialists in health care, fashion, design, and architecture. "Philips was too inward-looking," says Andrea Ragnetti, Chief Marketing Offier. "To really embed simplicity into the company's DNA, we needed an element of vision."

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Monday
15Mar2010

Must-See Movies for Entrepreneurs - Harvard Business Review

After the Oscars last weekend, I started to think about which movies have really inspired me as an entrepreneur. Here are three films I believe that you should not only see, but also share with your teams. Each ties to an important entrepreneurial and leadership lesson. Man on Wire A story of the fanatical pursuit of a dream. Philippe Petit, a French tightrope walker, was consumed by the idea of walking a wire between New York's former World Trade twin towers. To do so, he would need years of planning and would have to do it as a covert mission. When I first watched this film, I did not know if it was based on a true story or not. The narrative and grainy black-and-white shots made me constantly question whether I was wishing for this to be true or if it was just brilliant story-telling.

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Monday
15Mar2010

Eleven Tips for Boosting Your Sense of Quiet Focus | Psychology Today

We all know the feeling of being overwhelmed, of being beset by distractions. The problem is – too many things are clamoring for your attention. People are trying to reach you, by phone, email, text, Twitter, IM, or old-fashioned yelling up the stairs. There are the interesting subjects you want to learn more about, on the TV or the internet or the newspaper. Noises in the background occasionally catch your ear, from the TV or radio. Your kids all talk at the same time. Colleagues interrupt. You need to update, check in, post, or ping. Ads jump at you from the most unlikely places. Devices buzz, ring, chirp, and vibrate. It’s enough to drive you crazy. You lose your train of thought, you forget what you’re doing, you have trouble re-engaging in a task, you feel besieged.

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